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Terms and Conditions




When booking your Private Hire Service through Territory Limousine Service, you agree to the following terms and conditions:

  • To confirm a pre-booked transfer, full payment is required prior to travel (unless prior arrangements have been agreed to). Should you need to cancel your pre-booked transfer,  24 hours noticed is required to obtain a full refund.​

  • General hire bookings are to be settled upon arrival at your destination.

  • Territory Limousine Service accepts Visa, MasterCard, American Express, Diners Club, Cabcharge, cash and direct deposit. All credit card payments attract a merchant service charge of between 2.5% and 5%. Any additional charges incurred will be charged to your credit card on completion of the transfer.​

  • Wedding bookings are based on a minimum of 3 hours hire. A 50% non-refundable deposit is required at time of booking with the balance due 21 days prior to the booking date. No refunds will be offered to bookings cancelled within 7 days of the booking date. Extensions to finishing times will be at the discretion of Territory Limousine Service as our vehicles may be unavailable due to other bookings. If the vehicle is available for an extended finish time, additional hire fees will apply (fees vary depending on type of vehicle being hired).


  • All efforts are made to provide the vehicle requested by you, however in the unlikely event that we are unable to do so, we reserve the right to provide a substitute vehicle of similar type and capacity.


  • Seat belts must be worn at all times.


  • Should you wish to book a Child Restraint with Territory Limousine Service, 24 hours notice is required and a fee of $11 per seat applies.


  • Smoking is not permitted in any of our vehicles nor is the consumption of food, alcohol and coloured beverages.


  • Customers are liable for any damages or excessive cleaning requirements as a result of their hire.


  • Territory Limousine Service accepts no responsibility for any lost, damaged or stolen items within our vehicles. All efforts will be made to return personal belongings left in vehicles in a timely manner.


  • Territory Limousine Service is committed to ensuring your privacy is protected and the information you provide to us is stored in a secure manner as outlined in the Privacy Act 1988. Territory Limousine Service may from time to time use this information to provide further information to you about our services or upcoming special offers. Should you not wish to receive these notifications, please email with the subject line of ‘unsubscribe’. 



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